Read More How to Fix Chrome Remote Desktop Not Working Fix 1: Disable the Pin Feature Now, let’s see how to fix the “Chrome Remote Desktop won't connect” issue. The application may not have obtained permission from your computer.Some devices can connect without a PIN function.What causes this issue? There are some possible reasons: However, sometimes, you may encounter the “Chrome Remote Desktop is not working” issue. The Chrome Remote Desktop Tool is installed on both systems and logged in to the same Google account.
Active internet connection on both systems.When you try to establish a connection with the Chrome Remote Desktop Tool, you need to do the following things: How to Fix Chrome Remote Desktop Not WorkingĬhrome Remote Desktop is a piece of software of Goggle Chrome.If you want to find some solutions to get rid of the issue, this post from MiniTool can satisfy your needs. But while this is what appears in the remote machine, the local machine (the Chrome extension) receives the desktop of the other active user session, which in this case is an admin on the system, without ever entering the password:įigure 4: The local machine receives the desktop of the other active user session.Sometimes, you may encounter the “Chrome Remote Desktop not working” issue.
What is expected to happen is that the local user that connects remotely to a macOS machine will receive the desktop of a ‘Guest’. In the login screen, a user then clicks on the ‘Guest’ icon and, since a guest does not require a password, the system will proceed:įigure 3: The system proceeds without requiring a password. Note that the RDP should be a reflection of the actual screen on the remote machine. Now let’s look at the problematic scenario. If we select on the login screen the main account (“victim”) we will be asked for a password, and after successful login we will see the identical screens of both the local chrome RDP extension and the remote machine that we are connecting to:įigure 2: The screens of both the local chrome RDP extension and the remote machine being connected to. The RDP will show a login screen of available users as show in the screen below:įigure 1: The RDP Login screen of available users.įirst let’s look at the normal behavior of the RDP. To exploit this bug, once a Guest user connects to a remote desktop machine, the machine should have at least one active user in session (such as someone logged in and locked the screen / screen saver after x time). When someone logs in as a ‘Guest user’, the files created by the ‘Guest’ are stored in a temporary folder, acting similarly to a sandbox, and its content are deleted once the Guest has logged out. The ‘Guest account’ option though is not enabled by default, and does not need a password to log in to. Indeed, you can use parental controls to set restrictions so that guests can only access items that you are willing to share with them. On macOS it is possible to let other people use your Mac temporarily as guest users without adding them as individual users. In the case described below we will see how the discovered bug works. Google responded that from a CRD (Chrome Remote Desktop) perspective, the login screen is not a security boundary.Īs we see it this is a security issue and believe users should be alert to the risk of letting a guest remotely access their machine. The strange behaviour allows, in some cases, a ‘Guest user’ to login as Guest and yet receive an active session of another user (such as administrator) without entering a password.Ĭheck Point Research reported this bug to Google on 15th February 2018. However, one of our security analysts recently noticed an unexpected behavior in Google Chrome Remote Desktop Application on macOS.
It is fully cross-platform, and supports macOS versions from OS X 10.6 (2009) and above, all from the Chrome browser on virtually any device. Guest Accounts Gain Full Access on Chrome RDPĬhrome Remote Desktop is an extension to the Chrome browser that allows users to remotely access another computer through Chrome browser or a Chromebook.
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